The challenge of change
Troje's approach to change can be summed up
in three somewhat obvious truths:
Even the biggest change starts with
something small.
You can't change other people... only the
way you behave with them. The way you are makes a difference. Action elicits
reaction.
Troje challenges people to play with their
own behaviour, to become actors in their own lives. Not just to wait passively
until something happens to them, but to take action, and to experience the
results for themselves.
We ask managers to fulfil an exemplary role
in this. If they duck the issue, there's little chance that their staff will be
inspired to do any better.
Change is a constant - so learn how to
change.
Organisations are constantly changing in
order to stay in touch with a changing world (see this example ). So employees
have to learn how to deal with change itself, rather than just coping with the
latest development at work. They have to become capable change managers of
their own. In other words, not learning a new script for every occasion, but
writing their own. Making their own choices and having the courage to make
mistakes. Successful improvisation makes change a pleasure!
There's no 'right' way to do it.
One man's meat is another man's poison. What
works for one person need not work for another. If people can decide their own
approach to a given change, they can better internalise that change; but
sometimes they need to be tempted to depart from their usual ways, to see
things anew, and to experience the results. It's a great way of encouraging
people to actively learn from one another. |